Troubleshooting

What could be going wrong? Explore possible issues and what you can do to resolve them.

  • How To Manually Equip An Avatar NFT Game Card

    To set your avatar manually on the WAX blockchain, you have to first find the asset IDs of your new NFT game card you...

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  • How To Manually Equip An Tool NFT Game Card

    To set a tool manually on the WAX blockchain, you have to first find the asset ID of your new NFT game card that you ...

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  • Workaround For Infinite Mining Error

    Currently some Explorers encounter an infinite spinning circle after they have claimed a mine. There are currently tw...

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  • Workarounds For Error: "Failed To Fetch"

    You can try one of the below workarounds or all of them to temporarily fix this error: Getting a new IPon PC or Appl...

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  • Workaround For Claiming A Mine After Endless Blue Circle Animation

    If the game is showing an endless blue circle animation after trying to claim a mine, please refresh the page. Then g...

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  • How To Keep On Mining When You Get The Error Message "Invalid Hash" on the Claim Screen

      Some users are unable to claim their mined TLM due to an UI error. In this guide we will learn how to still claim ...

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  • What does the error "Intermediate Value is not Iterable" mean?

    If you try to you claim an NFT game card or set your bag on bloks.io and have "Shields" enable in the Brave browser, ...

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  • What does the error "nothing to be mined" mean?

    June 30, 2021 - Some Explorers are finding it challenging to login or mine. During the next week, Alien Worlds game m...

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  • Why does my screen say "bag is locked, please wait for cool down" or "cannot change land while bag is locked"?

    You may have a Bag Locked Error if when changing lands or tools, you are seeing one of these error messages: Bag is ...

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  • I see an error message saying "You are out of CPU."

    When an Explorer sees an error message warning that the account is out of CPU, this is an error message appearing due...

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  • My mining amount seems really low compared to what the mining pots are giving out.

    It can be frustrating when you click Claim only to discover an extremely low amount of Trilium has been mined. There ...

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  • My mine delay is being calculated wrong and it exceeds my tool's cooldown time.

    Mine delay can appear to exceed what it should be when the clock on the computer/device is set some amount of time ah...

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    Don't know where to start?

    Read our getting started guide

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    Play here