Known Issues

Follow a known issue to receive updates as news becomes available.

  • White Screen Or Error "LAND NOT IN REGISTRY" When Trying To Change Planet Or Land

    In very rare cases Explorers are experiencing a white screen when they try to change Planet or Land.The error shown...

    Read more...

  • Teleport "ethjs-query" Gas Error When Trying To Claim A Teleport

    Sometimes MetaMask will show the wrong amount of required gas to claim a teleport on the Etherium or BSC side. When t...

    Read more...

  • Delayed DTAL Allocations

    The Daily Trilium Allocation for Landowners (DTAL) is currently distributed every 3-4 days. Should you receive more o...

    Read more...

  • Teleport is currently not supported on mobile

    The Teleport feature at https://teleport.alienworlds.io/ is currently only supported on desktop. If you are on mobile...

    Read more...

  • Regional Errors Accessing The New Player Interface For Some Explorers

    Dear Explorers, some of you have reported being unable to reach the new Player Interface. We are investigating this a...

    Read more...

  • Failed to Fetch Error

    This error is shown when the games UI makes more connection requests to the WAX blockchain API than is permitted by t...

    Read more...

  • Error "transaction net usage is too high: 152 > 0"

    Explorers who want to sign up for the first time are currently seeing this error. The Federation is investigating the...

    Read more...

  • Error At Login

    If you see an error like this or similar while trying to login to the game, please wait for about 30 minutes and then...

    Read more...

  • Error "Cannot Read Property" Is Shown When Changing Lands

    This error "Cannot read property Symbol(Symbol.asynciterator) of undefined" is encountered sporadically by some users...

    Read more...

  • NFT Game Card Mining Paused

    ISSUE UPDATE: 29 June 2021 - NFT game card distribution has been paused while new fairness mechanics are tested. Lear...

    Read more...

  • Earned NFT Game Cards No Longer Appear in Wallets Without Claiming

    When you earn NFT game cards from mining, they will need to be Claimed to send them to your wallet. To manually claim...

    Read more...

  • Error when claiming a NFT game card: "assertion failure with message: the templates max supply has already been reached"

    Some of the NFT game cards are reaching their maximum supply. As this happens, Miners may be earning but unable to Cl...

    Read more...

  • Fake Alien Worlds Team Members in the Metaverse?!

    Apparently some bandit explorers are posing as members of the Alien Worlds team in Telegram, trying to scam people by...

    Read more...

  • Resolved - TLM Landowner Allocation is Taking Place Intermittently

    UPDATE: The Landowner Allocation has been automated. For more information, see the related announcement. Landowner al...

    Read more...

  • Play Alien Worlds Mining

    Play Alien Worlds Mining

    https://play.alienworlds.io/

  • Play Alien Worlds Missions

    Play Alien Worlds Missions

    https://missions.alienworlds.io/