Known Issues

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  • Failed to Fetch Error

    This error is shown when the games UI makes more connection requests to the WAX blockchain API than is permitted by t...

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  • Error "transaction net usage is too high: 152 > 0"

    Explorers who want to sign up for the first time are currently seeing this error. The Federation is investigating the...

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  • Error At Login

    If you see an error like this or similar while trying to login to the game, please wait for about 30 minutes and then...

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  • Error "Cannot Read Property" Is Shown When Changing Lands

    This error "Cannot read property Symbol(Symbol.asynciterator) of undefined" is encountered sporadically by some users...

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  • NFT Game Card Mining Paused

    ISSUE UPDATE: 29 June 2021 - NFT game card distribution has been paused while new fairness mechanics are tested. Lear...

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  • Earned NFT Game Cards No Longer Appear in Wallets Without Claiming

    When you earn NFT game cards from mining, they will need to be Claimed to send them to your wallet. To manually claim...

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  • Error when claiming a NFT game card: "assertion failure with message: the templates max supply has already been reached"

    Some of the NFT game cards are reaching their maximum supply. As this happens, Miners may be earning but unable to Cl...

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  • Fake Alien Worlds Team Members in the Metaverse?!

    Apparently some bandit explorers are posing as members of the Alien Worlds team in Telegram, trying to scam people by...

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  • Resolved - Game Is Showing Blue Circle Animation Indefinitely After Claiming A Mine

    After clicking "mine" in the mining hub and then clicking "claim", the game is showing the blue circle animation, but...

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  • Resolved - Missing Avatar or Tool NFT Game Cards At Login

    If you try to login and you don't have the avatar and/or tool NFT in your wallet that you had equipped earlier, you w...

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  • Resolved - WAX cloud wallet issues

    We are hearing that WAX Cloud Wallet may be down and are investigating the issue. Thank you for your patience.Please ...

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  • Resolved - Trilium (TLM) amount in the game interface not matching amount of Trilium shown in wax.bloks.io

    The WAX blockchain explorer at wax.bloks.io is currently experiencing delays and not showing matching Trilium (TLM) a...

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  • Resolved - Bag Locked Error

    Some Explorers are experiencing a Bag Locked Error with one of the following error messages: Bag is locked, please w...

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  • Resolved - Error "Invalid Hash" On Claim Screen

    UPDATE: This issue has been resolved.Attention Explorers: The Federation is aware of this error on the claim screen. ...

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  • Resolved - Delays in BSC to WAX Teleport

    UPDATE: Upgrades on the BSC oracles side have improved the performance of the teleports travelling from planet B to t...

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  • Resolved - Planetary Trilium Reserves Are Temporarily Unavailable

    Explorer, The planetary Trilium reserves are currently experiencing heavy fluctuations owing to strong subspace inter...

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  • Resolved - TLM Landowner Allocation is Taking Place Intermittently

    UPDATE: The Landowner Allocation has been automated. For more information, see the related announcement. Landowner al...

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